1. Data controller
Floix Growth (hereinafter "Floix", "we", or "the company") is the entity responsible for processing the personal data collected through this website and in the context of providing our services.
You can contact us at any time at contacto@floixgrowth.com.
2. What data we collect
We only collect the data necessary to provide our service or respond to your inquiry. This includes:
- Contact data: name, email address, and, if provided, phone number and clinic name.
- Usage data: pages visited, time on site, and traffic source, via analytics tools (Google Analytics or equivalent).
- Communication data: the content of messages you send us through the contact form.
We do not collect sensitive data (health, orientation, etc.) or data from minors.
3. How we use your data
We use your data exclusively to:
- Respond to and manage your inquiry or service request.
- Send you relevant information about our services if you gave us explicit consent.
- Improve the website experience through aggregate, anonymous analysis.
- Comply with legal obligations.
We do not sell, transfer, or share your data with third parties for their own commercial purposes.
4. Legal basis for processing
Processing of your data is based on:
- Consent when you complete our forms or subscribe to communications.
- Legitimate interest for site usage analysis and service improvement.
- Contract performance when processing is necessary to provide the contracted service.
5. Data retention
We retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.
Contact data of prospects who do not become clients is deleted 12 months after the last interaction. Active client data is retained during the business relationship and for an additional period in accordance with tax and accounting obligations.
6. Your rights
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data when it is no longer necessary.
- Object to processing or request its restriction.
- Data portability in a structured format.
- Withdraw consent at any time, without retroactive effect.
To exercise any of these rights, write to us at contacto@floixgrowth.com with the subject "Data Rights Request".
7. Cookies and similar technologies
This site uses technical cookies (necessary for operation) and analytical cookies (to understand how the site is used). We do not use third-party advertising cookies.
You can configure or reject cookies in your browser settings. Rejecting technical cookies may affect site functionality.
8. Changes to this policy
We may update this policy to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page.
We recommend reviewing this policy periodically. Continued use of the site after changes are published implies acceptance of those changes.
9. Contact
If you have questions about this policy or how we handle your data, you can contact us at:
Floix Growth
Email: contacto@floixgrowth.com